Welcome to The Indian (Sub-Cont) Crisis & Support Agency (ICSA) – we are a professional organization, focusing on the bespoke needs of the Indian Subcontinent Community in Australia.
ICSA a Social Enterprise was formally launched by the Lord Mayor of Parramatta on 30 July 2014 at Deloitte Parramatta. The Agency is fully run by volunteers from the board members to the case workers, and corporate administration, all of whom donate their time and skills in a variety of different ways.
The Agency specifically created in response to growing numbers of migrants from this region who are without specific support services or fall through gaps in the Australian systems.
The first and fundamental purpose of ICSA is to provide crisis management services, which is in the form of client case management.