The Agency started as an idea presented at the Social Innovation Pitch hosted at Deloitte Parramatta in November 2013. After many probing questions and challenges on the spot by a number of leading business minds of Western Sydney; that evening grew the confidence to consider the venture to be viable – if indeed challenging.
Five people were the original founding members three of whom registered the Agency on 30th April 2014. Following registration came the governance, policies and a broad outline of the preliminary delivery program.
30th July 2014 The Indian (Sub-Cont) Crisis & Support Agency was formally launched in Parramatta by the Lord Mayor of Parramatta Cr John Chedid at Deloitte. The programs further developed into services with the launch of the first formal service on 6th Dec 2014 being the Domestic Violence & Vulnerable Persons Focus Group (Domestic & Family Violence Program).
The greatest request has always been and remains the Client Case Management Service which delivers an individual assessment and case plan of whatever issue is.
The Agency was established on the basis of gathering together the fragmented community support to offer a more effective service. A mobile volunteer model for community members to be able to contribute their knowledge and skills in issues using their own professional backgrounds. In doing so the people who assist others usually on a casual basis would have a formal body to work under.
ICSA provided the professional framework, model, legal structure and protection beginning with an ad-hoc startup service quickly evolving into a professional body with a structured delivery program.
The Agency therefore has many contributors, all with varying degrees of time, effort, knowledge, skill and practical support. While the board meets regularly and a Project Lead overseas the core programs and activities; ISCA has a number of advisors and volunteers of all backgrounds that contribute to the growing success that is ICSA.
ICSA is a community organization run by the community for the community. Without the support and assistance (often at no notice) of the people who contribute, the corporate body could not do the work that is needed or achieved.
ICSA takes equal and mutual pride in everyone’s contribution and achievement.