Common language interpretation is used to improve communication for agencies who deal with clients regularly but for simple routine or administrative matters are compelled to use interpreters.
Situations such as cases of DFV the clients may be: victims, perpetrators and associated family or friends going across agencies such as the Police, Hospitals, Emergency Services and Schools, who are on the front line.
Experience has shown that communication can still be a barrier and impediment for both professionals and clients, in spite of the use of an interpreter.
Common Language Interpretation:
- Removes ambiguity of translation between interpreters
- Brings consistency of understanding in commonly used phrases
- Removes errors due to dialect
- Removes social bias within interpretation and translation
- Incorporates cultural context notes where necessary and
- Allows both English and Non-English speaker to communicate on the basis of a common understanding.
Common Language Interpretation is best booked by project or activity, to improve an organisation’s services and processes.
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