Professional Services in Cultural Context

Professional Services tailored to Cultural Needs

Who we work with

There are no barriers or eligibility requirements to avail our services, as long as your needs are in Australia. People from any background, age, gender or location are welcome to contact us.

Our services are developed keeping in mind South Asian communities and their broadbased cultural contexts.  Navigating and dealing with issues in Australia has the same application, challenges and barriers across Culturally and Linguistically Diverse (CALD) communities.

We are here to assist:

  • Any vulnerable people in crisis or distress
  • Service providers
  • Corporate organisations
  • Government departments in cultural consultancy and capacity building.

If you have a situation that you are unsure of, get in touch and we can do an initial assessment to see how we can assist or navigate to the appropriate support/service.

There are no barriers or eligibility requirements to avail our services, as long as your needs are in Australia. People from any background, age, gender or location are welcome to contact us.

Our services are developed keeping in mind South Asian communities and their broadbased cultural contexts.  Navigating and dealing with issues in Australia has the same application, challenges and barriers across Culturally and Linguistically Diverse (CALD) communities.

We are here to assist:

  • Any vulnerable people in crisis or distress
  • Service providers
  • Corporate organisations
  • Government departments in cultural consultancy and capacity building.

If you have a situation that you are unsure of, get in touch and we can do an initial assessment to see how we can assist or navigate to the appropriate support/service.

Our support team

Our support team is made up of

  • Highly skilled trained support workers, professionals and specialists
  • Most speak an additional language from the Indian subcontinent
  • Are culturally in context and have a strong understanding of the clients and their individual situations
  • Specialise in conflict resolution
  • Adopt best practice based on proven research & data
  • Abide by client confidentiality and trust.

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Client Services

Culturally and Linguistically Diverse (CALD) community needs are  acknowledged to be more complex, multi-faceted and layered with intersections. Our case work is within this cultural context and is client-centric, tailored around each individual situation and include:

Case Management

Domestic Violence Vulnerable Person

Migration & Settlement

Family Support

The Men’s Program

Mental Health

Family Dispute

Ageing & Disability

Professional Development

Our expertise and knowledge of CALD communities stem from grassroots support to participating in academic research. Through these channels we have developed quality training modules and workshops that offer professional development to frontline workers, community, clients, sector service providers and corporates. Our products include:

  • Individual growth and development (training)
  • Building better practice (workshops)
  • Developing and growing multicultural infrastructure
  • Building integrated workforces (capacity building)

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Our expertise and knowledge of CALD communities stem from grassroots support to participating in academic research. Through these channels we have developed quality training modules and workshops that offer professional development to frontline workers, community, clients, sector service providers and corporates. Our products include:

  • Individual growth and development (training)
  • Building better practice (workshops)
  • Developing and growing multicultural infrastructure
  • Building integrated workforces (capacity building)

Consultancy

We respond to the issues and challenges of CALD communities who come to us in demanding circumstances with underlying vulnerabilities. Our consultancy services have been developed based on extensive experience, evidence-based frameworks and an intricate understanding of cultural complexities. Our highest in demand services are:

  • Cultural Consultancy
  • Client Assessment Reports: Immigration, DFV, legal processes
  • CALD Auditing
  • Systems Engineering
  • CALD Employee Assistance Program (EAP)
  • CALD Group Supervision

Specialist Services

Specialist Services

Our specialist services are tailored to the needs of South Asian clients and communities, and fill gaps in general service delivery by providers. We are routinely contacted to offer services such as:

  • Outreach: Client intake, cultural assessment
  • Document Drafting
  • Language Services
  • Buddy Program
  • Cross Country Support
  • Court Advocacy

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Community Connections

Our aim continues to remain focused on building and connect the communities we represent through key areas, such as:

  • Community education
  • Support group work
  • Social integration
  • Awareness & prevention

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Our aim continues to remain focused on building and connect the communities we represent through key areas, such as:

  • Community education
  • Support group work
  • Social integration
  • Awareness & prevention

.