Client Services
Who we work with
We support clients through referrals from
- Service providers
- Front line staff
- The Police and support services
- Community groups
- Former clients
- Social media or via word of mouth.
Clients are generally referred to us after being involved with one or many agencies, who have not managed to find a suitable outcome for the client. This additional time spent in navigating the system routinely adds to the complexity of the client’s case and circumstances.
We accept clients who have already engaged with multiple agencies and are already overwhelmed, and in many cases, traumatised and despairing of the support systems.
Our range of services is wide. We have assisted clients in areas of DFV, family conflicts, mental health support, language support overcoming language barriers and migration issues. We have also assisted in unique cases such as locating a missing person, student issues, court advocacy, supporting families when a member is incarcerated and assisting with funeral arrangements.
Every client is unique and we offer comprehensive support to assist them in achieving the best possible outcome.
Our support team
Our support team is made up of
- Highly skilled trained support workers, professionals and specialists
- Most speak an additional language from the Indian subcontinent
- Are culturally in context and have a strong understanding of the clients and their individual situations
- Specialise in conflict resolution
- Adopt best practice based on proven research & data
- Abide by client confidentiality and trust.
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Client Services
Case Management
Domestic Violence Vulnerable Person
Migration & Settlement
Family Support
The Men’s Program
Mental Health
Family Dispute
Ageing & Disability